:root {
    color-scheme: dark;
    font-family:
        Inter,
        ui-sans-serif,
        system-ui,
        -apple-system,
        BlinkMacSystemFont,
        "Segoe UI",
        sans-serif;

    --background: #0b1117;
    --surface: #121b24;
    --surface-raised: #18232d;
    --border: #293742;
    --border-strong: #3c4e5b;

    --text: #f2f5f7;
    --text-muted: #9eabb5;
    --accent: #4ac6a8;
    --accent-strong: #61dfbf;
    --danger: #ef767a;

    --radius-large: 22px;
    --radius-medium: 14px;
}

* {
    box-sizing: border-box;
}

html {
    min-height: 100%;
    background: var(--background);
}

body {
    margin: 0;
    min-height: 100vh;
    background:
        radial-gradient(
            circle at 50% -20%,
            #1d3443 0,
            transparent 42%
        ),
        var(--background);
    color: var(--text);
}

button,
input {
    font: inherit;
}

button {
    touch-action: manipulation;
}

.shell {
    width: min(100%, 720px);
    min-height: 100vh;
    margin: 0 auto;
    padding:
        max(24px, env(safe-area-inset-top))
        18px
        max(24px, env(safe-area-inset-bottom));
}

.masthead {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 38px;
}

.brand-mark {
    display: grid;
    width: 44px;
    height: 44px;
    place-items: center;
    border: 1px solid var(--border-strong);
    border-radius: 13px;
    background: var(--surface-raised);
    color: var(--accent-strong);
    font-size: 20px;
    font-weight: 800;
}

.brand-copy {
    min-width: 0;
    flex: 1;
}

.brand-name {
    font-size: 16px;
    font-weight: 750;
    letter-spacing: 0.01em;
}

.brand-title-row {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}

.brand-version {
    flex: none;
    padding: 3px 7px;
    border: 1px solid var(--border-strong);
    border-radius: 999px;
    color: var(--text-muted);
    font-size: 10px;
    font-weight: 700;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.02em;
    white-space: nowrap;
}

.brand-subtitle {
    margin-top: 2px;
    color: var(--text-muted);
    font-size: 12px;
}

.connection-indicator {
    padding: 7px 10px;
    border: 1px solid var(--border);
    border-radius: 999px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 700;
}

.connection-indicator[data-state="active"] {
    border-color: #357e6c;
    color: var(--accent-strong);
}

.panel {
    border: 1px solid var(--border);
    border-radius: var(--radius-large);
    background:
        linear-gradient(
            180deg,
            rgba(255, 255, 255, 0.025),
            transparent 90px
        ),
        var(--surface);
    box-shadow: 0 24px 60px rgba(0, 0, 0, 0.22);
}

.auth-panel,
.identity-panel {
    padding: 26px;
}

.eyebrow {
    margin-bottom: 7px;
    color: var(--accent);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

h1 {
    margin: 0;
    font-size: clamp(29px, 7vw, 38px);
    line-height: 1.08;
    letter-spacing: -0.035em;
}

.lead {
    max-width: 520px;
    margin: 14px 0 26px;
    color: var(--text-muted);
    font-size: 15px;
    line-height: 1.55;
}

form {
    display: grid;
    gap: 12px;
}

label {
    color: #d9e0e4;
    font-size: 13px;
    font-weight: 700;
}

input {
    width: 100%;
    min-height: 52px;
    padding: 0 15px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
}

input:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(74, 198, 168, 0.12);
}

.primary-button,
.secondary-button {
    min-height: 52px;
    border-radius: var(--radius-medium);
    cursor: pointer;
    font-weight: 800;
}

.primary-button {
    margin-top: 4px;
    border: 0;
    background: var(--accent);
    color: #07110e;
}

.primary-button:hover {
    background: var(--accent-strong);
}

.primary-button:disabled {
    cursor: wait;
    opacity: 0.6;
}

.secondary-button {
    width: 100%;
    margin-top: 24px;
    border: 1px solid var(--border-strong);
    background: transparent;
    color: var(--text);
}

.status-message {
    min-height: 20px;
    margin: 15px 0 0;
    color: var(--text-muted);
    font-size: 13px;
}

.status-message[data-state="error"] {
    color: var(--danger);
}

.status-message[data-state="success"] {
    color: var(--accent-strong);
}

.workspace-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 20px;
}

.authenticated-badge {
    padding: 7px 10px;
    border: 1px solid #357e6c;
    border-radius: 999px;
    color: var(--accent-strong);
    font-size: 11px;
    font-weight: 800;
}

.identity-grid {
    display: grid;
    gap: 1px;
    margin: 28px 0;
    overflow: hidden;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--border);
}

.identity-grid > div {
    min-width: 0;
    padding: 14px 15px;
    background: var(--surface-raised);
}

dt {
    margin-bottom: 5px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 750;
    letter-spacing: 0.05em;
    text-transform: uppercase;
}

dd {
    margin: 0;
    overflow-wrap: anywhere;
    font-size: 14px;
}

.workspace-ready {
    display: flex;
    gap: 13px;
    padding: 16px;
    border: 1px solid #2f5d52;
    border-radius: var(--radius-medium);
    background: rgba(74, 198, 168, 0.06);
}

.ready-icon {
    display: grid;
    width: 28px;
    height: 28px;
    flex: 0 0 28px;
    place-items: center;
    border-radius: 50%;
    background: var(--accent);
    color: #07110e;
    font-weight: 900;
}

.workspace-ready strong {
    font-size: 14px;
}

.workspace-ready p {
    margin: 5px 0 0;
    color: var(--text-muted);
    font-size: 13px;
    line-height: 1.45;
}

footer {
    display: flex;
    justify-content: space-between;
    margin-top: 22px;
    padding: 0 4px;
    color: #687682;
    font-size: 11px;
}

[hidden] {
    display: none !important;
}

@media (min-width: 620px) {
    .shell {
        padding-left: 28px;
        padding-right: 28px;
    }

    .auth-panel,
    .identity-panel {
        padding: 34px;
    }

    .identity-grid {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

.case-panel {
    margin-top: 18px;
    padding: 26px;
}

.case-panel h2 {
    margin: 0;
    font-size: 24px;
    letter-spacing: -0.025em;
}

.section-lead {
    margin: 10px 0 24px;
    color: var(--text-muted);
    font-size: 14px;
    line-height: 1.5;
}

.case-form {
    display: grid;
    gap: 20px;
}

.case-form fieldset {
    display: grid;
    gap: 10px;
    margin: 0;
    padding: 18px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
}

.case-form legend {
    padding: 0 7px;
    color: var(--accent);
    font-size: 12px;
    font-weight: 800;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.case-form textarea {
    width: 100%;
    min-height: 88px;
    padding: 13px 15px;
    resize: vertical;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
    font: inherit;
}

.case-form textarea:focus {
    border-color: var(--accent);
    box-shadow:
        0 0 0 3px
        rgba(74, 198, 168, 0.12);
}

.optional {
    margin-left: 5px;
    color: var(--text-muted);
    font-size: 10px;
    font-weight: 500;
}

.active-case {
    margin-top: 22px;
}

.case-state-row {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 14px;
    padding-bottom: 18px;
}

.case-state-label {
    margin-bottom: 5px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 750;
    letter-spacing: 0.05em;
    text-transform: uppercase;
}

.case-id {
    overflow-wrap: anywhere;
    font-size: 15px;
    font-weight: 750;
}

.case-status-badge {
    padding: 7px 10px;
    border: 1px solid #357e6c;
    border-radius: 999px;
    color: var(--accent-strong);
    font-size: 11px;
    font-weight: 800;
    text-transform: capitalize;
}

.case-summary-grid {
    display: grid;
    gap: 1px;
    overflow: hidden;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--border);
}

.case-summary-grid > div {
    min-width: 0;
    padding: 14px 15px;
    background: var(--surface-raised);
}

@media (min-width: 620px) {
    .case-panel {
        padding: 34px;
    }

    .case-summary-grid {
        grid-template-columns:
            repeat(2, minmax(0, 1fr));
    }

    .case-summary-grid .summary-wide {
        grid-column: 1 / -1;
    }
}

.evaluation-workspace {
    margin-top: 26px;
    padding-top: 24px;
    border-top: 1px solid var(--border);
}

.section-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
}

.evaluation-workspace h3 {
    margin: 0;
    font-size: 21px;
    letter-spacing: -0.02em;
}

.evaluation-form {
    display: grid;
    gap: 16px;
    margin-top: 20px;
}

.evaluation-form fieldset {
    display: grid;
    gap: 8px;
    margin: 0;
    padding: 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
}

.evaluation-form legend {
    padding: 0 7px;
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.tool-option {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 42px;
    padding: 7px 9px;
    border-radius: 10px;
    cursor: pointer;
}

.tool-option:hover {
    background: rgba(255, 255, 255, 0.025);
}

.tool-option input {
    width: 18px;
    min-height: 18px;
    height: 18px;
    margin: 0;
    accent-color: var(--accent);
}

.tool-option span {
    font-size: 14px;
}

.diagnostic-snapshot {
    display: grid;
    gap: 16px;
    margin-top: 22px;
}

.next-step-card,
.snapshot-section,
.evidence-grid article {
    padding: 17px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--surface-raised);
}

.snapshot-objective {
    margin-top: 4px;
    font-size: 18px;
    font-weight: 800;
    overflow-wrap: anywhere;
}

.next-evidence-block {
    margin-top: 18px;
    padding-top: 16px;
    border-top: 1px solid var(--border);
}

.next-evidence-name {
    margin-top: 4px;
    color: var(--accent-strong);
    font-size: 16px;
    font-weight: 800;
    overflow-wrap: anywhere;
}

.next-evidence-reason {
    margin: 7px 0 0;
    color: var(--text-muted);
    font-size: 13px;
    line-height: 1.5;
}

.evidence-grid {
    display: grid;
    gap: 12px;
}

.evidence-grid h4,
.snapshot-section h4 {
    margin: 0 0 11px;
    font-size: 13px;
    letter-spacing: 0.02em;
}

.evidence-list {
    display: grid;
    gap: 8px;
}

.evidence-item {
    padding: 11px 12px;
    border: 1px solid var(--border);
    border-radius: 10px;
    background: #101820;
}

.evidence-item-name {
    font-size: 13px;
    font-weight: 750;
    overflow-wrap: anywhere;
}

.evidence-item-meta {
    margin-top: 4px;
    color: var(--text-muted);
    font-size: 12px;
    line-height: 1.45;
}

.evidence-empty {
    color: var(--text-muted);
    font-size: 12px;
}

@media (min-width: 620px) {
    .evidence-grid {
        grid-template-columns:
            repeat(3, minmax(0, 1fr));
    }
}

.observation-workspace {
    margin-top: 26px;
    padding-top: 24px;
    border-top: 1px solid var(--border);
}

.observation-workspace h3 {
    margin: 0;
    font-size: 21px;
    letter-spacing: -0.02em;
}

.observation-form {
    display: grid;
    gap: 10px;
    margin-top: 20px;
}

.observation-form select,
.observation-form textarea {
    width: 100%;
    padding: 0 15px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
    font: inherit;
}

.observation-form select {
    min-height: 52px;
}

.observation-form textarea {
    min-height: 74px;
    padding-top: 13px;
    padding-bottom: 13px;
    resize: vertical;
}

.observation-form select:focus,
.observation-form textarea:focus {
    border-color: var(--accent);
    box-shadow:
        0 0 0 3px
        rgba(74, 198, 168, 0.12);
}

.recorded-observation {
    margin-top: 18px;
    padding: 16px;
    border: 1px solid #2f5d52;
    border-radius: var(--radius-medium);
    background: rgba(74, 198, 168, 0.06);
}

.recorded-observation-value {
    margin-top: 5px;
    font-size: 16px;
    font-weight: 800;
}

.measurement-workspace {
    margin-top: 26px;
    padding-top: 24px;
    border-top: 1px solid var(--border);
}

.measurement-workspace h3 {
    margin: 0;
    font-size: 21px;
    letter-spacing: -0.02em;
}

.measurement-form {
    display: grid;
    gap: 10px;
    margin-top: 20px;
}

.measurement-form textarea {
    width: 100%;
    min-height: 74px;
    padding: 13px 15px;
    resize: vertical;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
    font: inherit;
}

.measurement-form textarea:focus {
    border-color: var(--accent);
    box-shadow:
        0 0 0 3px
        rgba(74, 198, 168, 0.12);
}

.recorded-measurement {
    margin-top: 18px;
    padding: 16px;
    border: 1px solid #355c78;
    border-radius: var(--radius-medium);
    background: rgba(78, 151, 204, 0.06);
}

.recorded-measurement-value {
    margin-top: 5px;
    font-size: 16px;
    font-weight: 800;
}

.measurement-validation {
    margin-top: 7px;
    font-size: 12px;
    font-weight: 750;
    overflow-wrap: anywhere;
}


.technician-action-workspace {
    margin-top: 26px;
    padding-top: 24px;
    border-top: 1px solid var(--border);
}

.technician-action-workspace h3 {
    margin: 0;
    font-size: 21px;
    letter-spacing: -0.02em;
}

.technician-action-form {
    display: grid;
    gap: 10px;
    margin-top: 20px;
}

.technician-action-form textarea {
    width: 100%;
    min-height: 74px;
    padding: 13px 15px;
    resize: vertical;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
    font: inherit;
}

.technician-action-form textarea:focus {
    border-color: var(--accent);
    box-shadow:
        0 0 0 3px
        rgba(74, 198, 168, 0.12);
}

.technician-action-workspace .evidence-list {
    margin-top: 18px;
}

.technician-result-workspace {
    margin-top: 24px;
    padding-top: 22px;
    border-top: 1px solid var(--border);
}

.technician-result-workspace h4 {
    margin: 0;
    font-size: 18px;
    letter-spacing: -0.015em;
}

.technician-result-form {
    display: grid;
    gap: 10px;
    margin-top: 20px;
}

.technician-result-form select,
.technician-result-form textarea {
    width: 100%;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    outline: none;
    background: #0c141b;
    color: var(--text);
    font: inherit;
}

.technician-result-form select {
    min-height: 52px;
    padding: 0 15px;
}

.technician-result-form textarea {
    min-height: 74px;
    padding: 13px 15px;
    resize: vertical;
}

.technician-result-form select:focus,
.technician-result-form textarea:focus {
    border-color: var(--accent);
    box-shadow:
        0 0 0 3px
        rgba(74, 198, 168, 0.12);
}

.technician-result-list {
    display: grid;
    gap: 7px;
    margin-top: 10px;
    padding-left: 12px;
    border-left: 2px solid var(--border-strong);
}

.technician-result-item {
    padding: 9px 10px;
    border: 1px solid var(--border);
    border-radius: 9px;
    background: #0c141b;
}

.technician-result-empty {
    margin-top: 9px;
    color: var(--text-muted);
    font-size: 12px;
}

.work-order-inbox-section {
    margin-bottom: 2rem;
}

.work-order-inbox-list {
    display: grid;
    gap: 0.75rem;
}

.work-order-card {
    width: 100%;
    display: grid;
    gap: 0.35rem;
    text-align: left;
    justify-items: stretch;
    white-space: normal;
}

.work-order-card-heading {
    display: flex;
    gap: 0.75rem;
    justify-content: space-between;
    align-items: baseline;
    flex-wrap: wrap;
}

.work-order-card-id {
    font-weight: 700;
}

.work-order-card-unit,
.work-order-card-category {
    font-size: 0.9rem;
}

.work-order-card-complaint {
    line-height: 1.45;
}

.work-order-card-equipment {
    font-size: 0.85rem;
    opacity: 0.8;
}



.ask-somo-card {
    margin: -4px 0 18px;
    padding: 16px 18px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: rgba(255, 255, 255, 0.025);
}

.ask-somo-card h3 {
    margin: 8px 0 0;
    font-size: 18px;
    line-height: 1.3;
}

.ask-somo-lead {
    margin: 8px 0 0;
    color: var(--text-muted);
    font-size: 14px;
    line-height: 1.5;
}

#ask-somo-form {
    margin-top: 14px;
}

.ask-somo-label {
    display: block;
    margin-bottom: 7px;
    font-size: 13px;
    font-weight: 700;
}

#ask-somo-question {
    width: 100%;
    box-sizing: border-box;
    resize: vertical;
}

.ask-somo-submit {
    width: 100%;
    min-height: 46px;
    margin-top: 10px;
    border: 0;
    border-radius: var(--radius-medium);
    background: var(--accent);
    color: #07110e;
    font: inherit;
    font-weight: 800;
    cursor: pointer;
}

.ask-somo-submit:hover {
    background: var(--accent-strong);
}

.ask-somo-submit:disabled {
    cursor: wait;
    opacity: 0.55;
}

.ask-somo-history {
    display: grid;
    gap: 10px;
    max-height: 360px;
    overflow-y: auto;
    scroll-behavior: smooth;
}

.ask-somo-history:not(:empty) {
    margin-top: 14px;
    padding-right: 2px;
}

.ask-somo-turn {
    width: fit-content;
    max-width: 90%;
    padding: 10px 12px;
    border: 1px solid var(--border);
    border-radius: 12px;
    background: #101820;
    overflow-wrap: anywhere;
}

.ask-somo-turn-technician {
    justify-self: end;
    border-color: #2f5d52;
    background: rgba(74, 198, 168, 0.08);
}

.ask-somo-turn-somo {
    justify-self: start;
}

.ask-somo-turn-role {
    margin-bottom: 4px;
    color: var(--text-muted);
    font-size: 10px;
    font-weight: 800;
    letter-spacing: 0.07em;
    text-transform: uppercase;
}

.ask-somo-turn-technician .ask-somo-turn-role {
    color: var(--accent-strong);
}

.ask-somo-turn-content {
    font-size: 14px;
    line-height: 1.5;
    white-space: pre-wrap;
}


.guided-step-card {
    margin-bottom: 18px;
    padding: 18px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: #0c141b;
}

.guided-step-card h3 {
    margin: 10px 0 0;
    font-size: 22px;
    line-height: 1.3;
    letter-spacing: -0.02em;
}

.guided-step-guidance {
    margin: 12px 0 0;
    color: var(--text-muted);
    line-height: 1.5;
}

.guided-step-tools {
    margin-top: 14px;
    padding: 10px 12px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    font-size: 13px;
    line-height: 1.4;
}

.guided-answer-actions {
    display: grid;
    grid-template-columns:
        repeat(2, minmax(0, 1fr));
    gap: 10px;
    margin-top: 18px;
}

.guided-answer-button {
    min-height: 52px;
    padding: 0 16px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: #14222d;
    color: var(--text);
    font: inherit;
    font-weight: 800;
    cursor: pointer;
}

.guided-answer-button:disabled {
    cursor: wait;
    opacity: 0.55;
}

.guided-answer-primary {
    grid-column: 1 / -1;
    background: var(--accent);
    color: #05120e;
}

.guided-answer-secondary {
    grid-column: 1 / -1;
}

.guided-number-form {
    margin-top: 18px;
}

.guided-number-label {
    display: block;
    margin-bottom: 8px;
    font-size: 13px;
    font-weight: 800;
}

.guided-number-entry {
    display: grid;
    grid-template-columns:
        minmax(0, 1fr) minmax(90px, auto);
    gap: 10px;
}

.guided-number-entry input,
.guided-number-entry select {
    width: 100%;
    min-height: 52px;
    padding: 0 14px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: #091117;
    color: var(--text);
    font: inherit;
}

.guided-number-actions {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 10px;
    margin-top: 12px;
}

.guided-text-form {
    margin-top: 18px;
}

.guided-text-label {
    display: block;
    margin-bottom: 8px;
    font-size: 13px;
    font-weight: 800;
}

.guided-text-form textarea {
    width: 100%;
    min-height: 112px;
    padding: 12px 14px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: #091117;
    color: var(--text);
    font: inherit;
    line-height: 1.45;
    resize: vertical;
}

.guided-text-actions {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 10px;
    margin-top: 12px;
}

@media (min-width: 620px) {
    .guided-answer-actions {
        grid-template-columns:
            repeat(3, minmax(0, 1fr));
    }

    .guided-answer-primary,
    .guided-answer-secondary {
        grid-column: auto;
    }

    .guided-number-actions {
        grid-template-columns:
            repeat(2, minmax(0, 1fr));
    }

    .guided-number-actions .guided-answer-primary,
    .guided-number-actions .guided-answer-secondary {
        grid-column: auto;
    }

    .guided-text-actions {
        grid-template-columns:
            repeat(2, minmax(0, 1fr));
    }

    .guided-text-actions .guided-answer-primary,
    .guided-text-actions .guided-answer-secondary {
        grid-column: auto;
    }
}

/* Guided Technician Mode v2 */

body:not(.show-advanced) .advanced-only {
    display: none !important;
}

body:not(.show-advanced) .identity-panel {
    padding-top: 18px;
    padding-bottom: 18px;
}

body:not(.show-advanced)
.identity-panel .workspace-heading {
    align-items: center;
}

body:not(.show-advanced)
.identity-panel #workspace-title {
    font-size: 19px;
}

body:not(.show-advanced)
.identity-panel #sign-out-button {
    width: auto;
    min-height: 38px;
    margin-top: 12px;
    padding: 0 14px;
    font-size: 12px;
}

body:not(.show-advanced) .case-panel {
    padding-top: 20px;
}

body:not(.show-advanced) .case-summary-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 9px;
    border: 0;
    background: transparent;
}

body:not(.show-advanced)
.case-summary-grid
> div:not(.advanced-only) {
    padding: 13px 14px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--surface-raised);
}

body:not(.show-advanced)
.case-summary-grid .summary-wide {
    grid-column: 1 / -1;
}

body:not(.show-advanced)
#active-equipment-summary {
    font-size: 16px;
    font-weight: 750;
    line-height: 1.4;
}

@media (min-width: 620px) {
    body:not(.show-advanced) .case-summary-grid {
        grid-template-columns:
            repeat(3, minmax(0, 1fr));
    }
}

body:not(.show-advanced) #active-complaint {
    font-size: 18px;
    font-weight: 800;
    line-height: 1.4;
}

body:not(.show-advanced) .evaluation-workspace {
    margin-top: 16px;
    padding-top: 0;
    border-top: 0;
}

body:not(.show-advanced) .diagnostic-snapshot {
    gap: 0;
    margin-top: 0;
}

.guided-status-card {
    margin-bottom: 18px;
    padding: 22px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: rgba(255, 255, 255, 0.035);
}

.guided-status-card[hidden] {
    display: none !important;
}

.guided-status-card h3 {
    margin: 8px 0 0;
    font-size: 24px;
    line-height: 1.25;
    letter-spacing: -0.025em;
}

.guided-status-card p {
    margin: 9px 0 0;
    color: var(--text-muted);
    font-size: 14px;
    line-height: 1.5;
}

body:not(.show-advanced) .guided-step-card {
    padding: 22px;
    border: 1px solid #357e6c;
    border-radius: var(--radius-medium);
    background: rgba(74, 198, 168, 0.055);
}

body:not(.show-advanced)
#guided-step-prompt {
    margin-top: 9px;
    font-size: clamp(24px, 6vw, 34px);
    line-height: 1.18;
    letter-spacing: -0.035em;
}

body:not(.show-advanced)
.guided-step-guidance {
    margin-top: 12px;
    font-size: 15px;
    line-height: 1.55;
}

body:not(.show-advanced)
.guided-step-tools {
    margin-top: 16px;
    padding: 11px 13px;
    border-radius: 10px;
    background: rgba(255, 255, 255, 0.035);
    font-size: 13px;
}

body:not(.show-advanced)
.guided-answer-button {
    min-height: 58px;
    font-size: 16px;
}

body:not(.show-advanced)
.guided-answer-actions {
    gap: 10px;
}

body:not(.show-advanced)
.guided-number-form,
body:not(.show-advanced)
.guided-text-form {
    margin-top: 20px;
}

.advanced-details-button {
    width: 100%;
    margin-top: 22px;
    padding: 10px;
    border: 0;
    background: transparent;
    color: var(--text-muted);
    cursor: pointer;
    font: inherit;
    font-size: 12px;
    font-weight: 700;
    text-decoration: underline;
    text-underline-offset: 3px;
}

.advanced-details-button:hover {
    color: var(--text);
}

body:not(.show-advanced) #new-case-button {
    margin-top: 8px;
    opacity: 0.72;
}

@media (max-width: 480px) {
    body:not(.show-advanced) .case-panel {
        padding-left: 18px;
        padding-right: 18px;
    }

    body:not(.show-advanced) .guided-step-card {
        padding: 19px;
    }

    body:not(.show-advanced)
    #guided-step-prompt {
        font-size: 26px;
    }
}

/* Work-order selection simplification */

body:not(.show-advanced) .identity-panel {
    display: grid;
    grid-template-columns: 1fr auto;
    align-items: center;
    gap: 14px;
}

body:not(.show-advanced)
.identity-panel .workspace-heading {
    min-width: 0;
}

body:not(.show-advanced)
.identity-panel #workspace-title {
    margin: 0;
    font-size: 18px;
}

body:not(.show-advanced)
.identity-panel #sign-out-button {
    margin: 0;
}

body:not(.show-advanced)
#case-panel > .eyebrow,
body:not(.show-advanced)
#case-panel > #case-title,
body:not(.show-advanced)
#case-create-view > .section-lead {
    display: none;
}

body:not(.show-advanced)
.work-order-inbox-section {
    margin-top: 0;
}

body:not(.show-advanced)
#work-order-inbox-title {
    margin-top: 6px;
    font-size: 24px;
}

.manual-case-tools {
    margin-top: 22px;
    border-top: 1px solid var(--border);
}

.manual-case-tools summary {
    padding: 16px 2px 4px;
    color: var(--text-muted);
    cursor: pointer;
    font-size: 12px;
    font-weight: 750;
    list-style-position: inside;
}

.manual-case-tools summary:hover {
    color: var(--text);
}

.manual-case-tools-body {
    padding-top: 14px;
}

@media (max-width: 480px) {
    body:not(.show-advanced) .identity-panel {
        padding: 14px 18px;
    }

    body:not(.show-advanced)
    #work-order-inbox-title {
        font-size: 22px;
    }
}

/* Field closeout stays secondary until deliberately opened. */

.field-completion-panel {
    margin-top: 22px;
    border-top: 1px solid var(--border);
}

.field-completion-panel > summary {
    padding: 14px 2px 8px;
    color: var(--text-muted);
    cursor: pointer;
    font-size: 13px;
    font-weight: 750;
    list-style-position: inside;
}

.field-completion-panel > summary:hover {
    color: var(--text);
}

.field-completion-body {
    padding-top: 8px;
}

/* Technician action/result entry is available without advanced mode. */
.record-work-panel > summary {
    color: var(--accent-strong);
}

.record-work-panel .technician-action-workspace {
    margin-top: 0;
    padding-top: 12px;
    border-top: 0;
}

/* Deterministic completion notes must stay inside the case panel. */

#field-completion-note-container {
    min-width: 0;
}

#field-completion-note {
    width: 100%;
    max-width: 100%;
    box-sizing: border-box;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

/* Wrap long work-performed lines in the read-only Yardi demo preview. */
.yardi-completion-preview {
    min-width: 0;
    max-width: 100%;
}

#yardi-completion-note {
    width: 100%;
    max-width: 100%;
    box-sizing: border-box;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

/* A6.5a field-focus hierarchy */
.field-focus-label {
    margin-bottom: 0.4rem;
}

body:not(.show-advanced) .guided-step-card {
    padding-top: 1.2rem;
    padding-bottom: 1.2rem;
}

body:not(.show-advanced) #guided-step-prompt {
    margin-top: 0;
    font-size: clamp(1.35rem, 5vw, 1.8rem);
    line-height: 1.2;
}

body:not(.show-advanced) .guided-step-guidance {
    font-size: 1rem;
    line-height: 1.55;
}

body:not(.show-advanced) .guided-step-tools {
    font-weight: 700;
}

body:not(.show-advanced) .guided-step-card button {
    min-height: 3rem;
    touch-action: manipulation;
}

.work-order-card-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    align-self: flex-end;
    margin-top: 0.35rem;
    padding: 0.55rem 0.8rem;
    border-radius: 0.65rem;
    font-weight: 700;
    letter-spacing: 0.01em;
}

.work-order-card-action::after {
    content: " →";
}

.active-job-context {
    display: grid;
    gap: 1rem;
    margin: 0.8rem 0 1.35rem;
    padding: 1.15rem;
    border: 1px solid rgba(127, 127, 127, 0.28);
    border-radius: 1rem;
}

.active-job-location {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
}

.active-job-location > div {
    display: grid;
    gap: 0.25rem;
}

.active-job-label {
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.09em;
    text-transform: uppercase;
    opacity: 0.7;
}

#active-unit {
    font-size: clamp(1.7rem, 7vw, 2.5rem);
    line-height: 1;
}

.active-job-work-order {
    text-align: right;
}

#active-work-order-id {
    font-weight: 700;
}

.active-job-complaint {
    display: grid;
    gap: 0.35rem;
}

.active-job-complaint p {
    margin: 0;
    font-size: 1.15rem;
    font-weight: 650;
    line-height: 1.4;
}

.active-job-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.45rem;
    font-size: 0.92rem;
    opacity: 0.82;
}

.active-job-meta-separator {
    opacity: 0.55;
}

/* Mike demo technician presentation surface */

body:not(.show-advanced) .identity-panel {
    display: none !important;
}

body:not(.show-advanced) .advanced-details-button {
    display: none !important;
}

body:not(.show-advanced) .manual-case-tools {
    display: none !important;
}

body:not(.show-advanced) footer {
    display: none !important;
}

.ask-somo-card > summary {
    cursor: pointer;
    color: var(--accent-strong);
    font-size: 14px;
    font-weight: 800;
    line-height: 1.4;
    list-style-position: inside;
}

.ask-somo-card[open] > summary {
    margin-bottom: 14px;
}

/* Property-aware workspace navigation and Building Health */

.property-context {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 14px;
    padding: 12px 14px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: rgba(255, 255, 255, 0.025);
}

.property-context-label {
    color: var(--text-muted);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.property-context strong {
    color: var(--accent-strong);
    font-size: 14px;
}

.workspace-nav {
    display: grid;
    grid-template-columns:
        repeat(2, minmax(0, 1fr));
    gap: 6px;
    margin-bottom: 24px;
    padding: 4px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: #0c141b;
}

.workspace-nav-button {
    min-height: 42px;
    padding: 0 12px;
    border: 0;
    border-radius: 10px;
    background: transparent;
    color: var(--text-muted);
    font: inherit;
    font-size: 13px;
    font-weight: 800;
    cursor: pointer;
}

.workspace-nav-button[aria-pressed="true"] {
    background: var(--surface-raised);
    color: var(--accent-strong);
    box-shadow:
        inset 0 0 0 1px
        rgba(74, 198, 168, 0.22);
}

.workspace-nav-button:hover {
    color: var(--text);
}

.building-health-view {
    margin-top: 4px;
}

.building-health-view > h2 {
    margin: 0;
    font-size: clamp(26px, 6vw, 34px);
    letter-spacing: -0.035em;
}

.building-knowledge-card {
    margin-top: 22px;
    padding: 20px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background:
        linear-gradient(
            145deg,
            rgba(74, 198, 168, 0.07),
            transparent 55%
        ),
        #0c141b;
}

.building-knowledge-card h3 {
    margin: 8px 0 0;
    font-size: clamp(21px, 5vw, 27px);
    line-height: 1.2;
    letter-spacing: -0.025em;
}

.building-knowledge-summary {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 16px;
    margin-top: 22px;
}

#building-knowledge-score {
    color: var(--accent-strong);
    font-size: clamp(38px, 11vw, 58px);
    line-height: 1;
    letter-spacing: -0.05em;
}

.building-knowledge-summary span {
    max-width: 180px;
    color: var(--text-muted);
    font-size: 11px;
    line-height: 1.4;
    text-align: right;
}

#building-knowledge-progress {
    width: 100%;
    height: 12px;
    margin-top: 14px;
    overflow: hidden;
    border: 0;
    border-radius: 999px;
    background: var(--surface-raised);
    accent-color: var(--accent);
}

#building-knowledge-progress::-webkit-progress-bar {
    border-radius: 999px;
    background: var(--surface-raised);
}

#building-knowledge-progress::-webkit-progress-value {
    border-radius: 999px;
    background: var(--accent);
}

#building-knowledge-progress::-moz-progress-bar {
    border-radius: 999px;
    background: var(--accent);
}

.building-knowledge-categories {
    display: grid;
    gap: 1px;
    margin: 22px 0 0;
    overflow: hidden;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--border);
}

.building-knowledge-categories > div {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    min-width: 0;
    padding: 13px 14px;
    background: var(--surface-raised);
}

.building-knowledge-categories dt {
    margin: 0;
    color: var(--text);
    font-size: 13px;
    letter-spacing: 0;
    text-transform: none;
}

.building-knowledge-categories dd {
    flex: 0 0 auto;
    color: var(--text-muted);
    font-size: 12px;
    font-weight: 750;
}

@media (max-width: 480px) {
    .property-context {
        align-items: flex-start;
        flex-direction: column;
        gap: 4px;
    }

    .workspace-nav {
        margin-bottom: 20px;
    }

    .building-knowledge-card {
        padding: 18px;
    }

    .building-knowledge-summary {
        align-items: flex-start;
        flex-direction: column;
        gap: 8px;
    }

    .building-knowledge-summary span {
        max-width: none;
        text-align: left;
    }

    .building-knowledge-categories > div {
        align-items: flex-start;
        flex-direction: column;
        gap: 5px;
    }
}

/* Building Health operational patterns */

.operational-patterns-card {
    margin-top: 18px;
    padding: 20px;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-medium);
    background: #0c141b;
}

.operational-patterns-card h3 {
    margin: 8px 0 0;
    font-size: clamp(21px, 5vw, 27px);
    line-height: 1.2;
    letter-spacing: -0.025em;
}

.operational-patterns-disclaimer {
    margin: 10px 0 0;
    color: var(--text-muted);
    font-size: 12px;
    line-height: 1.45;
}

.operational-patterns-list {
    display: grid;
    gap: 10px;
    margin-top: 18px;
}

.operational-pattern {
    min-width: 0;
    padding: 15px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--surface-raised);
}

.operational-pattern-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
}

.operational-pattern-heading strong {
    font-size: 14px;
    line-height: 1.35;
}

.operational-pattern-heading span {
    flex: 0 0 auto;
    padding: 4px 7px;
    border: 1px solid var(--border-strong);
    border-radius: 999px;
    color: var(--accent-strong);
    font-size: 10px;
    font-weight: 800;
}

.operational-pattern p {
    margin: 10px 0 0;
    color: var(--text-muted);
    font-size: 13px;
    line-height: 1.5;
}

@media (min-width: 620px) {
    .operational-patterns-list {
        grid-template-columns:
            repeat(3, minmax(0, 1fr));
    }
}

@media (max-width: 480px) {
    .operational-patterns-card {
        padding: 18px;
    }
}

/* Building Health pattern evidence drilldowns */

.operational-pattern-evidence {
    margin-top: 13px;
    padding-top: 11px;
    border-top: 1px solid var(--border);
}

.operational-pattern-evidence > summary {
    cursor: pointer;
    color: var(--accent-strong);
    font-size: 12px;
    font-weight: 800;
    list-style-position: inside;
}

.operational-pattern-evidence > summary:hover {
    color: var(--text);
}

.operational-pattern-evidence-body {
    margin-top: 12px;
    padding: 12px;
    border: 1px solid var(--border);
    border-radius: 10px;
    background: #0c141b;
    color: var(--text-muted);
    font-size: 12px;
    line-height: 1.5;
}

.operational-pattern-evidence-body > strong {
    color: var(--text);
    font-size: 12px;
}

.operational-pattern-evidence-body p {
    margin: 8px 0 0;
    font-size: 12px;
}

.operational-pattern-evidence-body ul {
    margin: 9px 0 0;
    padding-left: 18px;
}

.operational-pattern-evidence-body li {
    margin-top: 5px;
}

/* Mike demo: assigned jobs visual polish v1 */

.work-order-inbox-section .eyebrow {
    color: #80eabc;
    font-weight: 750;
    letter-spacing: 0.09em;
}

#work-order-inbox-title {
    color: #e5fff2;
}

.work-order-card {
    border: 1px solid rgba(111, 233, 180, 0.30);
    border-left: 3px solid #66e6ad;
    background: linear-gradient(
        125deg,
        #183a36 0%,
        #172b32 58%,
        #14232d 100%
    );
    transition:
        border-color 0.18s ease,
        box-shadow 0.18s ease;
}

.work-order-card:hover,
.work-order-card:focus-visible {
    border-color: #7cebb7;
    box-shadow:
        0 0 0 1px rgba(111, 233, 180, 0.16),
        0 8px 22px rgba(0, 0, 0, 0.17);
}

.work-order-card .work-order-start-cta {
    display: inline-flex;
    width: fit-content;
    min-height: 38px;
    align-items: center;
    justify-content: center;
    margin-top: 0.55rem;
    padding: 0.55rem 1.15rem;
    border-radius: 0.65rem;
    background: linear-gradient(
        135deg,
        #91f5c5,
        #4dd5a0
    );
    color: #073126;
    font-size: 0.94rem;
    font-weight: 800;
    letter-spacing: 0.01em;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.18);
}

.work-order-card:hover .work-order-start-cta,
.work-order-card:focus-visible .work-order-start-cta {
    background: #a3ffd4;
}

/* compact camera v1 */
.ask-somo-photo-controls {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 10px;
    margin: 12px 0;
}
#ask-somo-photo {
    position: absolute;
    width: 1px;
    height: 1px;
    min-height: 0;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip-path: inset(50%);
}
.photo-trigger {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 11px 15px;
    border: 1px solid #59dcad;
    border-radius: 10px;
    background: #203c36;
    color: #caffea;
    font-weight: 750;
    cursor: pointer;
}
.photo-trigger:hover { background: #2b5148; }
.ask-somo-photo-controls:focus-within .photo-trigger {
    outline: 2px solid #91f5c5;
    outline-offset: 3px;
}
#ask-somo-photo-clear-button {
    width: auto;
    min-height: 40px;
    margin: 0;
    padding: 8px 12px;
}
#ask-somo-photo-clear-button[hidden] { display: none; }
.ask-somo-photo-disclaimer {
    flex-basis: 100%;
    margin: 0;
    font-size: 0.8rem;
}

/* Mike demo voice toggle v1 */
.ask-somo-voice-controls {
    display: flex;
    align-items: center;
    margin-top: 0.65rem;
}
.ask-somo-voice-toggle {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 38px;
    padding: 0.45rem 0.85rem;
    border: 1px solid #57d6a8;
    border-radius: 9px;
    background: #203c36;
    color: #caffea;
    font: inherit;
    font-size: 0.85rem;
    font-weight: 750;
    cursor: pointer;
}
.ask-somo-voice-toggle:hover {
    background: #2b5148;
}
.ask-somo-voice-toggle:focus-visible {
    outline: 3px solid #91f5c5;
    outline-offset: 3px;
}
.ask-somo-voice-toggle:disabled {
    opacity: 0.65;
    cursor: wait;
}

/* Work-order operations: separate from diagnostic field completion. */
.wo-completion-overview, .wo-close-panel {
    margin: 16px 0 20px;
    padding: 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius-medium);
    background: var(--surface-raised);
}
.wo-metric-row { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 12px; }
.wo-metric { display: flex; flex-direction: column; gap: 5px; font-size: 12px; color: var(--text-muted); }
.wo-metric strong { color: var(--text); font-size: 26px; font-variant-numeric: tabular-nums; }
.wo-completed-history { margin-top: 14px; }
.wo-completed-history summary { cursor: pointer; font-weight: 700; }
.wo-history-list { list-style: none; padding: 0; margin: 12px 0; }
.wo-history-list li { display: grid; gap: 4px; border-top: 1px solid var(--border); padding: 11px 0; overflow-wrap: anywhere; }
.wo-history-list li span { color: var(--text-muted); font-size: 12px; }
.wo-demo-disclaimer { color: var(--text-muted); font-size: 11px; margin: 10px 0 0; }
.wo-close-panel label { display: block; margin: 12px 0 6px; }
.wo-close-panel textarea { display: block; width: 100%; min-height: 75px; }
.wo-close-check { display: flex !important; align-items: flex-start; gap: 10px; line-height: 1.4; }
.wo-close-check input {
    flex: none;
    width: 18px;
    height: 18px;
    min-height: 18px;
    margin: 2px 0 0;
    padding: 0;
    border: 1px solid var(--border-strong);
    border-radius: 4px;
    background: #0c141b;
    accent-color: var(--accent);
    box-shadow: none;
}
.wo-close-panel .primary-button { margin-top: 12px; }